Summary
IT management and systems analysis professional with experience supporting technology across multiple facilities, Linux and Windows environments, and building complex software solutions. Skilled at translating business needs into practical improvements across IT operations, digital infrastructure, manufacturing operations, application development, analytics, and Agentic AI. Collaborative single contributor to technical and operational teams, with hands-on experience in Linux and Windows administration, MS Teams Administration, PHP, JavaScript, Adobe Commerce, Azure, Active Directory, and SharePoint.
Experience
Computer Systems Analyst & Webmaster – TrafFix Devices, Inc., San Clemente, CA
2012 - PRESENT
- Liaises between departments to continuously improve IT infrastructure and processes
- Evaluates, purchases, and configures IT equipment for use across 4 manufacturing facilities
- Maintains Knowledge Base containing departmental information saving employees time
- Resolves internal IT tickets in a timely and professional manner; deskside & remote
- Champions Continuous Improvement projects across departments and facilities
- Works alongside Industrial Engineers to optimize manufacturing and assembly line processes and technology
- Manages privacy-compliant data collection and reporting using Matomo Analytics
- Administers cloud-based email signature management and deployment system
- Implemented CRM for Syspro integration, administration, and user on-boarding
- Designed and developed mobile-first responsive design using Bulma and NuxtJS
- Develops and implements organic and paid SEO, GEO, and online marketing strategies
- Creates proprietary modules and themes for WordPress, Magento, and Adobe Commerce
- Chairs Employee Engagement Committee planning quarterly company events celebrating holidays and employee anniversaries
Developer – VisionCourse Media, LLC, Carlsbad, CA
2009 - 2012
- Created SEO strategy and developed corresponding web-based proprietary software tools
- Developed Cart tracking software which ran on numerous eCommerce platforms, including ProStores, Magento, and BigCommerce
- Developed custom software tools based on client specifications and goals
- Drafted internal documentation for all developed software and strategies
- Created client software documentation and usage guides
- Developed custom client modules and Themes for WordPress, Magento, and ProStores
- Trained new employees in code style and quality, frameworks, templating, and use of proprietary software tools
Skills
Education
MiraCosta College – Oceanside, CA
Palomar Community College – San Marcos, CA
Vista High School – Vista, CA